Today’s tech-savvy consumers carry their smart gadgets Laptops, smartphones, and tablets with them everywhere they go, whether on business or at leisure. They expect ready access to high-speed internet and internet-enabled application so that they can check email, access work files, upload photos, engage on social.

media sites, watch movies, or listen to music. According to a recent survey on Wi-Fi, it has been found that nearly 49 percent of business travelers consider free Wi-Fi a deciding factor when it comes to their choice of hotel.

    Hotels without wireless are at high risk of losing revenue from missed bookings and dissatisfied guests, as underscored by recent reports when choosing accommodations, the most important in-room amenity to travelers is Wi-Fi.

    2.94% of business travelers believe Wi-Fi is an important amenity. Although hotel and restaurant owners have concerns about the cost and complexity of deploying or upgrading wireless networks, Wi-Fi is critical to supporting the widespread adoption of BYOD (Bring Your Own Device) and can also be leveraged to create differentiated services that drive incremental revenue, enhance the guest experience, and increase customer loyalty while reducing costs and enabling operational efficiencies.

    • Wi-Fi Connectivity – High speed secured internet
    • Lots of power sockets/Universal charging plugins
    • Room controls, lights, music, temperature
    • Telephone for room service, front desk, etc.
    • Television shows on demand
    • Biometric safe and Digital room keys
    • Adjustable desk and chair

    The state of the hospitality industry is looking brighter, boosted by an improving economy, growth in real disposable income, and moderate levels of inflation projected. Given the rebound of the economy and the rising tide of constantly connected Millennials, the hospitality industry must invest in technology now to succeed in the competitive environment that lies ahead. Although people in the age group 35 to 50 years are currently the strongest market segment for the hospitality industry, Millennials will become more important to hotels and restaurants within the next five to ten years as they enter their peak earning years.

    Beyond addressing critical connectivity needs, investing in wireless can help hotels and restaurants develop new and differentiated service offerings that can help meet critical business objectives such as increasing revenue and customer loyalty while improving operational efficiencies. A few examples of the applications enabled by Wi-Fi that can greatly enhance the guest experience and generate incremental revenues for the hospitality industry are outlined below:

    • Tiered Wi-Fi pricing
    • Location-based advertising
    • Mobile food/beverage orders
    • Expanded guest registration and check-out
    • Connected property management
    • Personalized guest services
    • Digital room keys
    • Wireless asset tracking

    Despite the growing recognition that Wi-Fi is a must-have for the hospitality industry, most small to mid-sized hotels, motels, and restaurants still struggle with constrained budgets and a lack of dedicated IT staff. While there are various options available, finding a simple, reliable, and affordable Wi-Fi solution is a major challenge.

    Wi-Fi in restaurants and hotels, once considered a luxury, is now table stakes they must compete for guest room and restaurant revenues.

    Although the upswing in the economy has given way to an overall increase in IT budgets for the hospitality industry, most small and midsized hotels, motels, and restaurants still face significant challenges upgrading or deploying wireless networks with limited access to IT staff and capital. Careful consideration should be given to selecting a Wi-Fi solution that will deliver the fast, easy to use, reliable, and secure connectivity that guests demand, but one that is also affordable and easy to use for hospitality site owners/operators with limited resources.

    We at Cosmictech Infosystems Pvt Ltd. Thoroughly understand this need and the challenges the hospitality industry face when it comes to WI-FI technology.

    We provide customized and tailor-made solutions to meet the customers requirement.

    We have two offerings Managed Wi-Fi & Wi-Fi as a service (WaaS).

    What is Managed Wi-Fi?

    Managed Wi-Fi is a business solution that enables a customer to outsource the designing, procuring, installing, maintaining, monitoring, or upgrading of a Wi-Fi network to a third-party vendor. It ensures the network is managed, secure, and always running optimally.

    As a Managed Wi-Fi services provider, we offer and extensive range of solutions. Our services range from surveys and network design to getting the necessary equipment. It also includes managing, observing, repairing problems, and regularly upgrading your wireless network.

    Managed Wi-Fi is the perfect solution for businesses that want to maximize their Wi-Fi performance without breaking the bank or overwhelming their IT teams. It takes away the hassle of having to monitor an in-house network so that your staff can stay focused on other vital tasks instead!

    Advantages of Managed Wi-Fi

    Managed Wi-Fi wireless network offers several key advantages, making it the preferred choice for many organizations. These include:


    Managed Wi-Fi wireless network enables businesses to save on costs related to purchasing and maintaining the necessary equipment and ensure the network is running smoothly.

    Removes Hassle

    Managed Wi-Fi puts the responsibility of installing, configuring, and maintaining the network in the hands of an experienced third-party vendor. Hence, businesses don’t have to worry about any of the technical aspects. They can instead focus on other important tasks.


    A managed Wi-Fi network provides businesses with powerful security features, such as authentication and encryption, to protect their data from intruders. This can help them avoid costly data breaches and other security-related incidents.


    With a managed Wi-Fi network, businesses can rest assured that their wireless network is secure and reliable. We take the responsibility for ensuring that the Wi-Fi network always runs optimally and can address any issues quickly.

    Improved Performance

    Managed Wi-Fi ensures that your network is always running optimally. That means that it can handle more users and data without any slowdown.

    Reporting and Analytics

    Managed wireless network also provides access to detailed reports and analytics. These reports can help businesses make better decisions about their network performance. For instance, businesses can see which areas of their Wi-Fi network require more attention or which times have the most usage. This, in turn, allows them to make the necessary adjustments and optimize their wireless network performance.

    What is WaaS?

    Wi-Fi-as-a-Service or WaaS is an alternative Wi-Fi solution business can use if they don’t want a managed Wi-Fi solution. It is a subscription-based Wi-Fi network solution that allows businesses to have Wi-Fi network control and manage their networks on their own.

    WaaS integrates three essential elements:


    This includes Wi-Fi network management software and Wi-Fi access points. The Wi-Fi network management software allows users to manage Wi-Fi networks from a single dashboard, set up access points, and monitor network performance.


    This includes all the hardware needed for the installation and operation of Wi-Fi business networks, such as access points, routers, and other hardware components.

    Managed services

    Managed services or simply services refer to Wi-Fi network management services. WaaS providers typically provide Wi-Fi network monitoring and support, access point configuration and optimization, network security, Wi-Fi analytics, billing and charging, and Wi-Fi marketing services such as captive portals.

    WaaS eliminates the need for businesses to outsource Wi-Fi network management to third-party vendors. This enables them to manage Wi-Fi networks on their own and get the best Wi-Fi network performance.

    Advantages of WaaS

    Like managed Wi-Fi, WaaS also has a lot of advantages for businesses. These include:


    WaaS networks are highly scalable. Businesses can upgrade or downgrade their Wi-Fi network requirements, including hardware, software, and services, anytime to suit their needs.

    Lower total cost of ownership

    The total cost of ownership is lower with WaaS. This is because they don’t need to purchase hardware or outsource Wi-Fi management services.

    Creates a predictable payment schedule.

    WaaS providers charge businesses as per the usage of Wi-Fi networks. This creates a predictable payment schedule for businesses, which makes budgeting easier.

    Full control

    WaaS allows businesses to have full network control and management. This means they can configure wireless access points, manage wireless networks, and perform Wi-Fi analytics on their own.

    The Cosmictech Advantage

    Cosmictech offers managed Wi-Fi services that can help businesses save time and money while also improving their Wi-Fi business performance. Our team of experts can provide a comprehensive Wi-Fi business solution that is tailored to their specific needs. Some key advantages of choosing Cosmictech’s managed Wi-Fi services are:

    • Each user has dedicated and promised speeds.
    • Value for performance.
    • Multiple reports and user information are captured and available for any future use.
    • Customized captive portal.

    Our Best Practices for Deploying Wi-Fi:

    Whether hotels or restaurants are upgrading their wireless network or are starting from scratch, there are several important factors to consider when planning a Wi-Fi deployment. For example, A wireless controller with a centralized network management system that optimizes all AP settings is the key to ensuring maximum coverage quality throughout the property. It’s important to assess the anticipated bandwidth traffic and number of devices that can potentially be attached to the network in various locations throughout the property. In addition, there are some areas such as hotel hallways where it may be impossible to deploy APs. Wall mounted access points offer a sleek design and can be installed without any technical skills/ knowledge.

    Patrons of small to mid-sized restaurants and hotels/motels have the same expectations for quality and reliability of Wi-Fi service as guests in luxury hotels and fine dining establishments. Below is a check list of core features and attributes designed for decision makers in small to midsized hospitality sites to use when evaluating solutions from various wireless vendors:

    Medium usage capacity for hundreds of clients
    • Controller for centralized management
    • Wireless isolation to protect corporate assets and clients on the network
    • Basic firewall P WPA2-PSK authentication uses a plain-English passphrase to generate unique encryption keys) P 2 SSIDs (1 open for guests, 1 for staff with security)
    • Per user rate limiting to cap throughput/bandwidth per user
    • Seamless roaming to avoid dropped connections when guests move
    between APs
    • Guest captive portal / web redirect for custom branding
    • Onsite (or remote) wireless site survey and planning services
    • Ease of installation and configuration
    • Interoperability with ecosystem vendors such as hotel billing servers