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Managed Services Equipments

Managed Services

Together, taking out our customers pain off their operational needs


In many organizations information technology (IT) departments have been constantly wanting to increase their agility and overcome short-term resource requirements. Hiriing, training & retiring on time has been a daunting task consuming time and money. Managed Services comes to rescue in these scenarios where all these pain points are removed and delivery of services as desired is ensured by the Service Level Agreement provided by the Managed Service Provider. All this very much within your budget.

The key value of the managed services model is that, with execution commitments secured, the IT organization can reduce in size and focus on the strategic management of IT.

We at Cosmictech have established and been providing our Managed Services offerings to provide various services with execution commitments tied to SLAs and bringing in savings to our customers budget.

Our 24x7 Managed services offerings:



Field Services

We provide system and network engineers for support/implementation services at your remote sites that might be spread across the country or world wide. This provides you the ability to support, plan/execute activities at remote sites.

This service can be utilized round the clock (24x7 coverage) on need basis for the following

  • On-site technical support
  • System / application roll out
  • Asset & Inventory Management
  • System refreshments
  • Systems maintainance
  • other activities...



End User Device Management

Maintainance of end user devices to be working all the time it is needed and ensuring the devices profile is indeed a daunting task and need more time of your technical resources

Our managed services for end user devices can off load this daunting and time consuming task and cover the below activities

  • Technincal support - Remote & on-site
  • Daily/Weekly system profile/security check
  • Periodic maintenance of devices
  • Applications/License maintenance
  • Asset tagging & Spares management
  • OEM support/service/replacements co-ordination
  • other activities...


Server Management

Servers are very critical to every organization and are the most valued IT asset. Ensuring that the servers are operating optimally and available all the time requires great skills and resources

Use our Server Management services to ensure your servers are operating optimally all the time, this service covers the below activities

  • 24x7 Technical support
  • Real time performance monitoring
  • Daily profile check
  • Capacity thershold alerts
  • Upgrades/updates
  • Periodic maintenance & reports
  • others...




Network Management

Networks are the spinal chord of the IT eco-system, they are the for any IT infrastructure of a organization, ensuring that the network paths and devices are performing to meet the demand requires both skills, maintenance and monitoring.

  • 24x7 Technical support
  • On-site & Remote monitoring/support
  • LAN/WAN & Wireless network coverage
  • Real time performance monitoring
  • Bandwidth monitoring & alerts
  • Upgrades/updates
  • Periodic maintenance & reports
  • others...











Managed Security Services

With out managed security services you significantly improve your information security posture wihtout having to invest in the required tools and resources and earn the trust of your customers/partners.. More importantly, without significant cost.

  • Security monitoring tools
  • 24x7 Monitoring & Incident management
  • Compliance Monitoring
  • Threat & Malware detection
  • Log Management, Monitoring and Archiving
  • Managed SIEM
  • Security devices management
  • Vulnerability and Remediation
  • Managed Disaster Recovery
  • others...


Virtual CISO Services

Our CISO service designed to provide our SME clients all the functional, operational and security expertise of a seasoned security team at a small fraction of the cost of full-time employees.

The CISO service includes:

  • Annual IT Risk Assessment
  • Complete ISMS in line with ISO27001
  • Incident response planning, testing, and guidance
  • Half yearly user awareness and training
  • Quarterly security posture reports
  • Incident response planning, testing, and guidance
  • others...


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